Lux-watch Services

Fourteen Day Returns

We want you to feel completely confident when purchasing from Lux-watch. If you decide your watch isn’t the right fit, our 14-day returns policy allows you to return it for a full refund. The process is simple and stress-free, giving you the flexibility to change your mind with complete peace of mind.

Lux-watch Warranty

Every pre-owned watch purchased from Lux-watch is backed by a comprehensive 24-month warranty, alongside any remaining manufacturer’s warranty where applicable. Should your watch develop a mechanical fault not caused by accidental damage or misuse, our expert team will carry out the necessary repairs at no additional cost during the warranty period.

Watch Servicing

As specialists in pre-owned luxury watches, Lux-watch offers a full range of professional servicing solutions to keep your timepiece performing at its best. Our certified watchmakers handle everything from repairs and refurbishments to battery replacements and routine maintenance. Contact our team to learn how we can restore your watch to optimal condition.

Ask the Experts

Driven by a passion for horology, the specialists at Lux-watch are always available to assist with any enquiry. Whether you’re choosing the right watch, selecting a gift, or exploring the craftsmanship behind a timepiece, our experts provide trusted guidance and insight.

Price Promise

Secure the best value on your dream watch with Lux-watch’s Price Promise. If you find the same watch offered at a lower price elsewhere, share the details with us and we’ll aim to beat that price. Submit our Price Promise form and our team will respond promptly with a competitive proposal.